Delivery / Shipping

Can I change the delivery address, contact details or delivery date?

Will I be notified once my delivery has been completed?

How can I track the delivery of my order?

What time will my order be delivered?

What does "Fulfillment Status" mean?

Can I self pick-up an order?

What happens if the recipient is not around when the delivery person arrives?

Can my gift be delivered to the recipient's unit in the building?

How do I know if an item is being sent via on-demand delivery or courier service?

What is "On-demand Delivery" and "Islandwide Courier Delivery"?